Reservations for tours are received up to 48 hours before the start of the first tour. However, if you would like to make a last-minute reservation, simply ask if we have seats available and, if so, we will assign you one immediately.

Reservations for packages with accommodation must be made at least 15 days in advance to guarantee availability.

In both cases, we recommend 30 days in advance, as rates can vary for periods longer than a month.

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Of course. We’ll keep an eye out to see where we can improve or if you’ve had any problems or difficulties with our service. The specific e-mail address for this is [email protected]

Yes, we always refund the amount paid for the missed tour booking if the problem was not caused by non-compliance, error or the fault of our customers.